Project Management

We are not like other translation and interpreting companies – we are driven by our linguistic expertise, understanding and passion for language and it is common to hear our Project Management Team discussing the finer points of languages and linguistics! We combine our knowledge with outstanding customer care, advice and guidance to provide each customer with a bespoke and internationally recognised service.

Project Managers

Our Project Managers know our linguists and build strong relationships with them which help us to get the right person for our client. We are able to do this as we can see the work process from their perspective and understand both the client and linguists needs.

They also fully understand what quality represents in the language service provider sector and have even worked in the translation industry themselves. There is no better Project Manager for our customers than a Project Manager with a linguistic background!

Once you are happy with the details the process is as follows:

Our in-house Project Managers are all qualified language graduates so they understand the needs of both clients and translators. As linguists themselves they fully understand the process of translation from start to finish and how detailed, technical and specialised it can be. As a result are ideally placed to offer our customers the very best service and advice. Our Project Managers have interpersonal skills and are organised, polite, friendly, approachable and sensitive to your needs and will provide you with the highest standard of service you can expect from a top translation company.

They always know at which stage your project is at and are able to give valuable feedback when required and always welcome feedback from you! Your project will be submitted to you on time and on budget – always.

Once you have accepted your free quote, you will be assigned your own personal, highly experienced Project Manager. Your Project Manager will select the best translator/interpreter for your project and will liaise with you to discuss the finer points of your translation including:

  • Content
  • Word Count
  • Specialism
  • DTP or any specific layout requirements
  • The service level required, whether it be: gist, classic, premium or transcription

 

TUI TRAVEL GROUP

Ian Chapman – Director of Holiday Experience –

“Planet Veritas provides instant multi-lingual options for TUI’s 24/7 Holidayline, so 24 hours a day, 365 days of the year TUI’s customers are connected to an interpreter instantaneously. This service is designed to help holidaymakers who find themselves in difficulty and require non-English language assistance.

The service offered by Planet Veritas provides us with instant translation for every destination we travel to, and has proved invaluable.”

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